Your Privacy Matters to a71bd

1. Introduction

This Privacy Policy ("Policy") describes how a71bd ("we", "us", "our") collects, uses, stores, and shares personal data relating to individuals ("you", "your") who access or use the a71bd online betting and casino platform at a71bd.io. It applies to all registered players, visitors browsing without an account, and any individual who communicates with a71bd support.

a71bd is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only the data necessary to provide our services, and we use it only for the purposes described in this Policy.

By registering an account on a71bd, making a deposit, or continuing to use our platform after this Policy has been published or updated, you acknowledge that you have read and understood its contents. If you disagree with any part of this Policy, you should discontinue use of the platform and contact [email protected] to request account closure.

2. Who We Are

a71bd is an online betting and casino platform operating at a71bd.io and targeting players in Bangladesh. Our platform offers sports betting (with a particular focus on cricket including the BPL and IPL), live casino games powered by Evolution Gaming and Ezugi, slots from Pragmatic Play, NetEnt, and Microgaming, and crash games including titles from Spribe.

All transactions on the platform are conducted in Bangladeshi Taka (৳), and we accept deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. Our platform is available in English, 24 hours a day, 7 days a week, and is restricted to players aged 21 and above.

For all privacy-related enquiries, the primary point of contact is the a71bd support team, reachable at [email protected]. All correspondence is acknowledged within 2 business days and handled in English.

3. Data We Collect

The table below summarises the categories of personal data a71bd collects, along with the primary source and a brief description of each category.

3.1 Data We Do Not Collect

a71bd does not collect or store full payment card numbers, CVV codes, mobile banking PINs, or online banking passwords. All sensitive payment credentials are handled exclusively by our certified payment gateway partners. We also do not collect biometric data, precise real-time geolocation data, or any special-category personal data as defined under applicable data protection legislation, unless specifically required for regulatory compliance and with your explicit consent.

4. How We Use Your Data

a71bd uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent or updating this Policy with appropriate notice.

• Account Creation and Management: To register your account, maintain it, authenticate your identity on login, and keep your profile information accurate and up to date.
• Service Delivery: To process your bets, settle winnings, credit bonuses, and provide access to all betting, casino, and gaming features on the a71bd platform.
• Payment Processing: To facilitate deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank) and to maintain an accurate record of your transaction history.
• KYC and Age Verification: To verify your identity and confirm that you are aged 21 or above before processing withdrawal requests, in line with our legal and regulatory obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, match-fixing, and other prohibited conduct as defined in the a71bd Terms & Conditions.
• Responsible Gaming: To monitor betting patterns for signs of problem gambling behaviour, apply deposit limits and self-exclusion requests, and deliver responsible gaming notifications in a timely manner.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and maintain a record of communications for quality assurance purposes.
• Legal and Regulatory Compliance: To fulfil obligations imposed by applicable law, including responding to lawful requests from regulatory or law enforcement authorities.
• Platform Improvement: To analyse aggregate, anonymised usage data in order to improve platform performance, fix bugs, and enhance the overall user experience for players in Bangladesh.
• Communications: To send you essential account notifications (password resets, deposit confirmations, withdrawal updates, security alerts) and, where you have given consent, promotional communications about new games, bonuses, and seasonal offers.

5. Legal Basis for Processing

a71bd processes personal data only where a valid legal basis exists for doing so. The primary legal bases we rely on are as follows:

• Contract Performance: The majority of processing activities described in Section 4 are necessary to perform the contract between a71bd and you as a registered player — specifically, to provide the betting and casino services you signed up for.
• Legal Obligation: Certain processing activities — particularly KYC verification, transaction record-keeping, and responding to law enforcement requests — are required by applicable law and cannot be declined.
• Legitimate Interests: We process Technical Data and Usage Data on the basis of our legitimate interest in maintaining platform security, preventing fraud, and improving our services, provided this does not override your fundamental rights and freedoms.
• Consent: Where we process data for purposes beyond those strictly necessary for the contract or legal compliance — such as sending promotional emails or using non-essential cookies — we rely on your explicit consent, which you may withdraw at any time by contacting support or adjusting your account notification settings.

6. Data Sharing and Disclosure

a71bd may share your personal data with the following categories of recipient, subject to appropriate data processing agreements or legal obligations:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and other payment partners receive transaction-level data necessary to process your deposits and withdrawals. Each partner operates under its own privacy and security framework.
• Identity Verification Providers: Third-party KYC service providers receive the identity and address documents you submit for verification purposes. These providers are bound by strict data processing agreements and may not use your data for any purpose beyond the verification task.
• Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive anonymised session and wagering data necessary to deliver their games and ensure fair-play certification. These providers do not receive your name, contact details, or payment information.
• IT Infrastructure and Security Providers: Hosting, cloud storage, and cybersecurity service providers who support the technical operation of the a71bd platform may process certain Technical Data in the course of providing their services. All such providers are contractually restricted to processing data only as instructed by a71bd.
• Regulatory and Law Enforcement Authorities: a71bd will disclose personal data to competent authorities where required by applicable law, court order, or regulatory direction. We will notify you of any such disclosure where legally permitted to do so.
• Business Successors: In the event of a merger, acquisition, or sale of substantially all of a71bd's assets, your personal data may be transferred to the acquiring entity, subject to the same level of data protection described in this Policy.

a71bd does not transfer personal data to recipients in jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device across sessions, remember your preferences, and collect information about how you interact with the platform. a71bd uses cookies and similar technologies (including local storage and session tokens) to operate and improve its platform.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the a71bd platform to function. They enable core features such as account login, session management, and security token validation. You cannot opt out of strictly necessary cookies while using the platform.
• Functional Cookies: These remember your preferences — such as your language setting (English) and responsible gaming limit configurations — so that you do not need to reset them on every visit.
• Analytics Cookies: These help us understand how players navigate the platform by collecting aggregate, anonymised data on page views, session durations, and feature usage. This data is used solely to improve platform performance.

7.3 What We Do Not Use

a71bd does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. We do not allow external advertising networks to place tracking cookies on a71bd pages. Our analytics data is processed internally and is not shared with advertising platforms.

7.4 Managing Cookies

You may manage or delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent certain core features of the a71bd platform from functioning correctly. For guidance on managing cookies in your specific browser, refer to the help documentation provided by your browser developer.

8. Data Retention

a71bd retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law. The following general retention periods apply:

• Account Data (Identity, Contact, Financial): Retained for the duration of your active account relationship with a71bd, plus a minimum of 5 years following account closure, to satisfy legal record-keeping obligations.
• KYC Documents: Retained for a minimum of 5 years following submission or account closure, whichever is later, in line with anti-money-laundering compliance requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction for audit and regulatory compliance purposes.
• Technical and Usage Data: Retained in identifiable form for up to 24 months, after which it is anonymised or deleted. Anonymised aggregate data may be retained indefinitely for platform analytics purposes.
• Communication Data (Support Records): Retained for up to 3 years from the date of the most recent interaction in a support thread, after which records are archived or deleted.
• Consent Records: Retained for the duration of the relationship plus 3 years following account closure to demonstrate compliance with consent obligations.

When personal data is no longer required, a71bd will securely delete or anonymise it. Where deletion is not immediately possible due to technical constraints, the data will be isolated from active processing until deletion can be performed.

9. Data Security

a71bd implements a multi-layered approach to data security, combining technical, organisational, and procedural controls to protect personal data against unauthorised access, disclosure, alteration, or destruction.

• SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using SSL/TLS. The padlock icon in your browser address bar confirms that your connection to a71bd.io is secured.
• Encrypted Data Storage: Sensitive personal data — including identity documents and financial records — is stored in encrypted form on our servers. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to personal data within a71bd is strictly limited to authorised personnel who need it to perform their job functions. Role-based access controls are enforced, and all access is logged and audited.
• Security Monitoring: a71bd operates continuous monitoring of its platform infrastructure for suspicious activity, attempted breaches, and anomalous access patterns. Automated alerts are in place for high-risk events.
• Staff Training: All a71bd staff with access to personal data are trained on data protection obligations and security practices as part of their onboarding and via periodic refresher training.
• Incident Response: a71bd maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, we will notify affected players without undue delay and take all steps necessary to contain and remediate the incident.

10. Your Data Rights

As a player on a71bd, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your registered account username and a clear description of your request. We will respond within 30 days.

• Right of Access: You may request a copy of the personal data a71bd holds about you, along with information about how it is being used. This is sometimes called a Subject Access Request (SAR).
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing and there is no overriding legitimate interest. This right is subject to our legal retention obligations — we cannot delete data we are legally required to retain.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while we investigate a rectification request or pending resolution of an objection.
• Right to Data Portability: Where processing is based on your consent or contract performance, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests at any time. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent (for example, receiving promotional emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

11. Children and Underage Players

a71bd operates mandatory age verification checks during the account registration process. Where there is reasonable suspicion that an account holder may be under the minimum age of 21, the account will be immediately suspended and a full KYC age verification check initiated. If the account holder is confirmed to be underage, the account will be permanently closed, all funds returned to the source payment method (where legally permissible), and all personal data relating to the minor securely deleted in accordance with applicable law.

a71bd does not knowingly collect, use, or disclose personal data relating to minors for any purpose. If we discover that we have inadvertently collected data from an individual under the age of 21, we will take immediate steps to delete that data.

12. Changes to This Privacy Policy

a71bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new service features, legal requirements, or regulatory guidance. When changes are material — meaning they significantly affect how we use your personal data or your rights in relation to it — we will provide at least 7 days' advance notice via email to your registered address and/or a prominent notice on the a71bd platform.

For minor amendments — such as corrections of typographical errors, clarifications that do not alter meaning, or updates to contact information — changes will take immediate effect upon publication on the a71bd website.

The version of this Policy displayed on the a71bd website at any given time is the current, binding version. The effective date shown at the top of this document indicates when the most recent version was published. We recommend that you review this Policy periodically to stay informed about how a71bd handles your personal data.

Your continued use of the a71bd platform following publication of an updated Policy constitutes your acceptance of the changes. If you do not agree with any update, you should stop using the platform and contact [email protected] to close your account.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way a71bd handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, including Bangladesh public holidays.

Contact email: [email protected] (plain text — not a clickable link). Please include your registered account username, the nature of your privacy enquiry, and any relevant reference numbers in your message. We aim to acknowledge all privacy-related correspondence within 2 business days and resolve requests within 30 calendar days.